Program Registrar

YMCA of Greater hartford Job Description

Job Title: Assistant Overnight Camp Registrar Job Code:

FLSA Status: Job Grade:

Primary Department:

Reports to:

Revision Date: Leadership Level:

The YMCA of Greater Hartford is an association open to all committed to helping people reach their potential in spirit, mind, and body. Our commitment is based on the belief that the purpose of this three-fold development is to live out the values of Caring, Honest, Respect and Responsibility.

POSITION SUMMARY:

The Assistant Camp Registrar is responsible for ensuring the successful individual and group registrations for all specified programs, including program intake, data entry, reporting as needed, invoicing/collections, and working with the designated Program staff to ensure programs meet all state regulations, accreditation requirements, and YMCA guidelines.

ESSENTIAL FUNCTIONS:

1. Consistently provides friendly, courteous assistance, exceeding customer expectations every day, which includes building and maintaining healthy professional relationships with customers, staff, and groups.

2. Maintain a positive and ongoing relationship with camp families.

3. Work closely with the Program Team to ensure all registration requirements are met. This includes but is not limited to complete and accurate program registration, all medical forms for participants as required and track financial aid.

4. Work with prospective and existing groups in making reservations and answering questions.

5. Provides accounting services for the program, including billing, accepting and depositing payments, grants, and funds.

6. Ensure that payment is collected and reconciled for all participants in the program.

JOB REQUIREMENTS:

1. Excellent communication skills, both written and verbal.

2. Must be highly attentive to detail and follow through, resolve problems, be aware of deadlines and organize workload to meet them.

3. Proficiency in general math.

4. Requires both a comprehensive knowledge and utilization of Microsoft Office and proficiency in Word, Excel and Outlook.

PHYSICAL REQUIREMENTS:

• Must be able to sit for extended duration.

• Must be able to bend and stoop occasionally.

• Must be able to lift up to 15 pounds occasionally.

GHYMCA EMPLOYEE BENEFITS:

• Tuition Reimbursement: Up to $1,000 per year.

• Post University Tuition Discount: 50% off tuition.

• FREE YMCA Membership: Valued at $750 annually.

• Childcare Discounts: Available to eligible employees; discounts vary by full-time or part-time status.

• Program Discounts: Savings on swim lessons, summer camp, sports, and other YMCA programs.

• Paid Time Off: Available to eligible employees.

• Medical, Dental & Vision Insurance: Available to full-time employees working 30 or more hours per week. The YMCA covers 90% of employee medical premiums for eligible high-deductible health plans.

• Generous Retirement Savings: The YMCA contributes 12% of gross pay for eligible full-time and part-time employees after two years of service, provided they work at least 1,000 hours annually (approximately 20 hours per week).

• Employee Assistance Program (EAP): Free, confidential counseling, services, and resources.

• FREE SNOO Rental: Six-month rental for expecting parents working 20 or more hours per week.