Program Assistant, Digital and AI VP FO

Do you want to build a career that is truly worthwhile? The World Bank Group is a unique global partnership of five institutions driven by a bold vision to create a world free of poverty on a livable planet. As one of the largest sources of funding and knowledge for developing countries, we help solve the world’s greatest development challenges. When you join the World Bank Group, you become part of a dynamic, diverse organization with 189 member countries and more than 120 offices worldwide. We work with public and private sector partners, invest in groundbreaking projects, and use data, research, and technology to bring tangible and transformative change around the globe. For more information, visit www.worldbank.org. VPU Context: Digital technologies offer a unique opportunity to transform development through digital solutions. The Digital and AI Vertical Vice Presidency (VPU) and its global and regional teams support client countries in building their capacities for digital transformation and AI use. WBG recently published its Digital and AI Strategy and implementation plan which includes four pillars: access, affordability, ecosystem and AI readiness and guided by the ten solutions of the implementation plan recently approved by the Board. For more information: https://internal.worldbankgroup.org/digital/home. Unit Context: Within the Knowledge Bank, the Digital and AI Front Office (FO) leads work focusing on knowledge generation, solution design, and the scaling of proven approaches across Regions and Global Units. The Program Assistant will provide administrative and logistical support to the VP’s FO. Working under the guidance of the FO teams, the incumbent will support the effective day-to-day functioning of the office by coordinating administrative workflows, meetings, missions, events, documentation, and follow-up. The position complements the program management responsibilities of the Program Analyst and other FO staff. Duties and Accountabilities: The Program Assistant will provide administrative and operational support to the VP Front Office, including: • Coordinate calendars, meetings, missions, events, and senior engagements, including logistics, scheduling, clearances, and preparation of materials. • Work closely with the Program Analyst to monitor priorities, requests, decisions, deadlines, and action items, ensuring timely follow-up and resolution. • Process and track administrative transactions, including travel arrangements, consultant contracts, payments, and other requests. • Maintain Front Office systems and records, including trackers, contact and distribution lists, shared files, calendars, and related information repositories, ensuring information is accurate, current, and readily accessible. • Liaise with Digital and AI teams, regional and corporate units, and external counterparts to facilitate information flow, obtain required input, and support the efficient execution of Front Office activities. • Provide backup support to other ACS colleagues, as required.