Store Manager - Riyadh

About the role:

As a store manager, you will be responsible for overseeing all aspects of store operations. This includes driving sales growth, maintaining top-tier customer service, efficient staff management, and optimal inventory control to consistently provide a positive shopping experience. Beyond this, your role extends to developing training programs that elevate the performance of our in-store retail staff, actively contributing to their growth and the overall success of the store.

Responsibilities:

- Oversee and manage all aspects of daily store operations, including opening and closing procedures, cash management, inventory management, visual merchandising, and maintenance of store cleanliness and organization. - Drive sales growth by setting sales targets, monitoring performance, and implementing strategies to achieve sales goals. - Maintain a thorough understanding of the store's products and services. Ensure effective product merchandising, pricing, and promotions to maximize sales opportunities and create an appealing and customer-friendly store environment. - Cultivate and maintain positive relationships with customers, addressing their concerns, resolving complaints, and ensuring a high level of customer satisfaction. - Develop and deliver training programs for all in-store retail staff, including new hire training, ongoing product knowledge training, and sales and customer service training. - Collaborate with other departments to develop and deliver training programs that support company goals. - Coach and mentor retail staff on sales and customer service skills. - Observe retail staff on the sales floor, provide feedback, and track the effectiveness of training programs.

- 3+ years of experience in the retail industry. - Bachelor's degree in a related field. - Strong proficiency in the English language, both written and verbal. - Proven experience as a store manager or in a similar retail management role. - Prior experience in delivering training and coaching is a big plus.

Competencies:

- Multitasking and time-management skills. - Ability to prioritize tasks. - Highly organized and detail-oriented. - Ability to work in a fast-paced, high-pressure environment. - Strong communication and interpersonal skills.