Associate Technical Publication Engineer

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Job Responsibilities:

We are looking for a Technical Publication Engineer to manage, validate, develop, and publish technical documentation for global software products. The role covers the end-to-end publication lifecycle, including source-file management, localization readiness, documentation development, technical QA, defect resolution, and publishing. The ideal candidate should have experience with structured documentation, XML/Markdown, version control, localization workflows, and documentation QA. The role involves close collaboration with technical writers, localization teams, project managers, and client stakeholders to deliver accurate, consistent, and publication-ready content.

Technical Documentation & Source Management

- Retrieve, validate, and manage the correct and latest source files, assets, and documentation versions. - Analyse source content to determine translation/localization scope and prepare files for localization. - Develop and maintain technical documentation using XML, Markdown, HTML, JSON, and other formats. - Validate document structure, metadata, links, references, and content integrity. - Manage version-controlled and single-source documentation and generate multiple publication outputs.

Localization & Quality Assurance

- Validate source and translated files for structure, content, formatting, functionality, and localization readiness. - Perform technical, functional, and visual QA of documentation and published outputs. - Identify and resolve issues related to content, formatting, links, XML/Markdown, metadata, images, fonts, encoding, and rendering. - Compare source and localized content and track defects through appropriate systems. - Coordinate defect resolution and ensure issues are addressed before final publication.

Publishing

- Configure and execute documentation publishing workflows. - Generate outputs such as online help, PDF, Word, CHM, HTML, and ZIP packages. - Troubleshoot build, transformation, publishing, and rendering issues. - Rebuild and republish documentation following corrections. - Ensure final outputs meet project and customer requirements.

Collaboration & Process Improvement

- Work closely with documentation, localization, project management, and client teams. - Provide timely project updates and proactively communicate risks, issues, and dependencies. - Manage multiple requests while meeting quality and delivery timelines. - Identify process improvements that increase efficiency, quality, and reduce production risks. - Maintain work instructions, SOPs, and project documentation. - Demonstrate ownership, accountability, analytical thinking, and attention to detail.

Additional Job Details:

Technical Skills & Tools

Experience with some or all of the following is preferred:

Documentation & Authoring: XML Editors, Markdown, Microsoft Word, Excel, Adobe FrameMaker, AEM

Publishing & Graphics: Adobe Acrobat Pro, Photoshop, Illustrator, InDesign

Version Control & Content Management: Git/GitHub, AEM, documentation repositories

Localization & Defect Management: Phrase/Memsource, Jira

Text & File Comparison: Beyond Compare, EmEditor, EditPlus, Sublime Text

Multimedia: Snagit, Camtasia, Aegisub

Required Skills

- Strong understanding of technical documentation and publishing processes. - Experience with XML, Markdown, or other structured documentation formats. - Understanding of localization, translation, and content management workflows. - Ability to troubleshoot structured content, publishing, and rendering issues. - Experience with document QA, defect tracking, and issue resolution. - Understanding of version control, file structures, metadata, encoding, fonts, and publication formats. - Strong analytical, troubleshooting, organizational, and communication skills. - Ability to work with multiple tools and applications in a fast-paced environment. - Strong attention to detail and commitment to quality. - Willingness to learn new tools, technologies, and processes.

Qualifications & Experience

- Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related technical discipline. - 1–2 years of experience in Technical Publications, Technical Writing, Documentation Engineering, Documentation QA, Localization Engineering, or a related field. - Experience with XML, Markdown, or structured documentation formats. - Familiarity with publishing, content management, localization, version control, and defect tracking tools. - Familiarity with Adobe and Microsoft Office applications. - Experience in a multi-author or enterprise documentation environment is an advantage.