SA Capability Specialist

We are seeking an experienced and hands on Capability Specialist to join our Operations Training & Capability team on a fixed-term contract of up to two years. Reporting to the Operations Training & Design Lead, this role will play a critical part in uplifting store capability across South Australia by supporting the transition from a centrally delivered training model to a Store Manager-led capability model.

Working closely with Store Managers and field leaders across OTR and Reddy Express stores, you will coach, develop and embed sustainable training practices that build long-term capability and confidence across our network.

You Will Provide:

- Hands-on capability support to OTR and Reddy Express stores across South Australia. - Coaching and development for Store Managers to confidently own and deliver training within their stores. - Practical support to field leaders and store teams as they transition to a Store Manager-led training model. - Guidance on embedding training tools, routines and operational standards that drive long-term capability ownership. - Consistent delivery of training aligned to Viva Energy Retail's Operations Training framework and design standards. - Identification and resolution of local capability gaps and training delivery risks through targeted field support. - Valuable field insights and feedback to strengthen training design, capability initiatives and continuous improvement efforts. - Support for the rollout of new training programs, operational initiatives and business change projects across South Australia.

What We Offer:

- Join a high-performing team within a leading Australian retail organisation recognised for innovation. - Enjoy flexible working arrangements that support work-life balance. - Access generous parental leave and additional leave benefits, including birthday leave. - Benefit from health, wellbeing and lifestyle discounts, including fuel savings. - Access financial benefits including an employee share plan and novated leasing. - Be recognised and rewarded through our service recognition program.

- Significant experience in training delivery, capability building, coaching, learning and development, or retail/store operations. - Strong facilitation, coaching and stakeholder engagement skills with the ability to influence and develop leaders at all levels. - Proven experience supporting operational teams through change and capability uplift initiatives. - A practical, hands-on approach with the ability to work independently across multiple locations. - Strong understanding of retail, convenience, QSR, fuel or other fast-paced operational environments. - Willingness and ability to travel extensively throughout South Australia. - Qualifications in Training & Assessment, Adult Learning, Coaching or a related discipline will be highly regarded. - Experience within OTR, Reddy Express or similar multi-site retail networks is advantageous.

We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander people and encourage and support diversity in our traditional and non-traditional roles.

Please note: This role is being sourced by our internal Talent Acquisition team; therefore, we will not be accepting applications via external recruitment agencies.