AI Solution Architect

Qualfon is building a team of Solution Architects to own the AI relationship for our external business clients, working hand-in-hand with the Strategic Account Managers (SAMs) and Business Developers (BDs) who own the commercial relationship. This role is a hybrid of technical solution architect and client relationship manager: someone who is as comfortable in a client business review discussing renewal risk and contract performance as they are explaining how a GenAI quality-evaluation or agent-assist capability translates into measurable client value. Each Solution Architect owns a defined book of clients and is expected to know that portfolio in detail: locations, key contacts, performance trends, contract terms, and...