Security Officer

Responsibilities:

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Assists, if needed, with written reports regarding security-related incidents involving guests, employees and/or the property.

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Escorts and observes guests and employees to ensure their safety and protection.

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Identifies potential safety hazards and reports same to the appropriate individual for proper resolution.

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Knows hazardous materials used on property and all applicable laws, rules, and regulations governing same.

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Serves as dispatcher during emergency situations, as needed, and coordinates solutions.

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Inform outside agencies of any unusual or suspicious situations on property.

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Operates company vehicles as directed.

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Ensures safe transportation of company monies and gaming tokens.

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Assists in the opening and closing of gaming tables.

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Ensures a maximum level of guest service and satisfaction is achieved and maintained throughout the property. Lives by the Hard Rock values.

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Facilitates the flow of information throughout the property by attending regularly scheduled departmental meetings.

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Maintains a series of keys to access locked areas, as necessary.

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Requests and accept identification from all people who appear to be under the age of 21 to ensure compliance with federal and state gaming regulations.

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Upholds the Mission Statement – We create authentic experiences that rock.

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Represents Hard Rock Biloxi in the most positive manner with guests, co-workers, managers, and vendors.

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Lives by the Hard Rock Values!

Competencies:

- Must project a professional and positive image.

- High energy level.

- Excellent non-verbal communication skills – good posture, able to establish eye contact, and positive body language.

- Ability to handle and carry out instructions.

- Ability to deal with people in a manner that shows sensitivity, tact, and professionalism.

- Must be able to maintain composure under stress in a fast-paced work environment.

- Ability to work a flexible schedule.

- Must be able to communicate clearly and effectively with all team members and guests.

- Must be able to lift, carry and/or move 50 pounds boxes and carts.

- Must be able to work in a smoky environment.

- Must be able to work while wearing radio earpieces.

- Must be able to work in an environment where there are constant flashing lights and noise.

- Must be able to stand for an eight-hour shift.

- Ability to understand and promulgate written memos, instructions, regulations.

- Basic reading and math skills.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.