Accounts Receivable Administrator (Collections)

Manage collection activities (calls and/or written correspondence) utilizing established policies procedures Review and recommend credit worthiness of both existing and new customers Assist with delivering invoices to customers if required Assists with month-end and year-end close processes as required Compile appropriate information to support refunds and adjustments Participate in regular AR reviews with team members and report on AR status (AR summary, suspended customers, action item review, etc.) Provide professional customer service while trying to resolve client discrepancies/issues Responsible for customer account reconciliations (external and related party) Accountable for reducing delinquency of customer accounts in a goal-oriented organization Enlist the efforts of Sales and Senior Management when necessary to accelerate the collection process Must communicate follow-up effectively with Sales department regarding customer accounts on a timely basis. Establish and maintain effective and cooperative working relationships with both external and internal customers Perform other assigned tasks and duties necessary to support the organization