MEDICAL OFFICE ASSISTANT/GASTROENTEROLOGY - M-TH (8-5) & F (8-3)

The Toledo Clinic's Gastroenterology Department, located at 4235 Secor Rd in Toledo, is seeking a full-time Medical Office Assistant to provide front office clerical support and, when needed, assist with rooming patients. The hours are Monday-Thursday (8:00-5:00) and Friday (8:00-3:00). Previous experience in a medical office is strongly preferred.

General Summary

Performs various clerical duties to support the operation of the office. Works under the supervision of the Office Manager.

Essential Duties & Responsibilities

- Consistently arrives at work on time and adheres to regular work schedule. - Answering phones - courteously and professionally. - Scheduling appointments, lab tests, surgeries, etc. - Verifying referrals and/or pre-certifications. - Updating insurance information. - Answering general patient questions. - Taking messages accurately and relaying to appropriate personnel. - Escorting patients to exam room - Adheres to all Clinic policies and procedures.

Other Essential Duties May Include but Are Not Limited To

- Collecting co-pays. - Preparing and/or submitting charge tickets. - Preparing and cleaning exam rooms. - Sorting and filing patient charts. - Other duties as assigned.

Knowledge, Skills & Abilities Required

Required:

- Consistently arrives at work in appropriate/professional attire. - Completes all tasks within established time frame. - Excellent communication, phone, and organizational skills required. - Computer skills helpful. - Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed. - Demonstrates adaptability to expanded roles. - Adheres to all Clinic policies and procedures.

Education:

- HS diploma or GED required.

Preferred:

- Previous clerical experience in a medical office.