Product Support Analyst
- Location
- Bengaluru, KA, IND; 1
- Employment type
- Full-time
- Posted
- Jul 22, 2026
- Last seen
- Oct 11, 2026
About the role
Role Summary
The Support Services Specialist provides frontline to mid-tier application support for clients and internal users, ensuring stable operations across production and certification environments. Emphasis on SLA adherence, incident management, and clear client communication. Focus areas: user access, connectivity, session configuration, and issue resolution across core investment/wealth platforms.
Coverage: 7:00 AM ET – 6:00 PM ET, Monday–Friday