SAP WM/SD-LE Functional Consultant / Greater Philadelphia

Support and improve SAP warehouse, shipping, and order-to-delivery processes. The role is mainly focused on day-to-day support, with participation in projects when needed. Works closely with the Business Process Center (BPC), business users, and IT teams.

Responsibilities:

DAY-TO-DAY (main focus)

- Resolve SAP support tickets for warehouse management (WM), shipping and deliveries (LE), and sales order processes (SD): incidents, change requests, and user questions - Find the root cause of issues and fix them, or escalate to the right team (developers, integration team, or vendors) - Troubleshoot issues between SAP and connected systems: external WMS, TMS, mobile scanning apps, and label printing connected to SAP - Document every resolution in the helpdesk tool - Keep warehouse and shipping operations running with minimal disruption

CHANGES AND IMPROVEMENTS

- Review change requests from the business and assess their impact - Configure SAP WM, SD, and LE hands-on - Write functional specifications for developers when custom work is needed - Test changes (unit, integration, and regression testing) and support user acceptance testing - Follow SOX and Segregation of Duties change control rules (approvals, documentation, audit trail) - Update process documentation and train end users

PROCESS IMPROVEMENTS

- Work with the BPC team and process owners to find ways to simplify, improve or automate warehouse and shipping processes - Propose solutions aligned with company standards and SAP best practices

PROJECTS (as needed)

- Participate as a functional consultant in SAP projects: requirements, design, configuration, testing, training, cutover, and go-live support - Hand over new solutions to the support team after go-live

- 10+ years as an SAP WM and SD/LE functional consultant - Hands-on experience with SAP ECC - Both support (tickets) and project experience - Experience connecting SAP with other warehouses or transport systems - Manufacturing or distribution background

Nice-to-have:

- S/4HANA or EWM - mobile scanning apps and label printing connected to SAP

- Hybrid position: 3 days per week onsite - Location: Greater Philadelphia area - Employment type: Full-time employee preferred; open to contractors

Note: Please apply with an updated resume, your current location, and confirmation of your availability for onsite work.