Event Captain - Peak New York

Part-time team members who meet the requirements are eligible for:

- State Applicable Time Off - Pet Insurance - 401(k) Retirement Program with Employer Match - Employee Assistance Program - TAO Savings Marketplace - Employee Discounts and much more!

Actively takes orders, conducts full and complete food/beverage service, and monitors guests’ dining experience. Interacts with the dining room guests, fellow team members, and supervisors in a polite, courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

- Anticipate and accommodate the needs of the guests. - Maintain general cleanliness of assigned stations and the entire venue. - Will direct event staff and oversee event operations. - Provides professional and exceptional service. - Presents menus, answers question and make suggestions for all food and beverage items. - Informs guests of all food and beverage specials, with prices. - Required to solicit any allergy or dietary restrictions from each guest. - Accurately enter all orders into the POS system. - Ensures the delivery of all food and beverage to the guests. - Follow supervisor’s instructions, communicate with and support co-workers while being a team player. - Possesses in-depth knowledge of all food and beverage menus and the company. - Serves all beverages in accordance with all state regulations and alcohol awareness training standards. - Complies with Department of Health and company sanitation standards. - Works as part of a team and provides help and support to all fellow team members. - Accurately completes all end-of-shift financial procedures. - Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs. - Properly sets-up floor and other opening/closing procedures as directed by management, including:

- Ensures all tables, chairs and banquettes are clean and free of debris - Sets tables with proper settings - Wipes down chairs, tables, and banquettes - Stocks side-stations with prescribed supplies - Completes opening duties as assigned or directed. - Completes closing duties as assigned or directed. - Reports all breakage, and damage of equipment or furniture immediately to management. - Attends and participates in daily pre-service meetings. - Attends and participates in any training sessions or departmental meetings. - Learn by listening, observing other team members, and sharing knowledge while leading by example. - Portrays a positive and professional attitude. - Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments. - Works as part of a team and provides help and support to all fellow team members. - Assist and/ or complete additional tasks as assigned.

EDUCATION/WORKING KNOWLEDGE:

- Minimum 2 years server experience or equivalent related Tao Group Hospitality experience required. - Minimum 2 years of food and beverage experience required. - Previous banquet or event experience in a high-volume, fine dining or upscale hospitality environment is required Experience in a high-volume restaurant/nightclub/lounge. - Comprehensive knowledge of classic cocktails required. - Basic familiarity with wine varietals and classic regions around the world required.

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

- Ability to write, read, and verbally communicate - Must have good positive energy throughout the day - Must be able to print legibly for Team Members, management, and guests to read - Must be able to stand for extended periods of time - Must be able to move quickly - Must be able to push and lift up to 75 lbs. with or without assistance - Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume - May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required - Exposure to cleaning materials - May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required - Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment - Maintain a professional, neat, and well-groomed appearance adhering to Company standards - Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner - Ability to maintain confidentiality - Ability to handle a fast-paced, busy, and somewhat stressful environment