Client Solution Software Engineer

Location: Chicago (Hybrid – at least 3 days onsite/week)

This position is open to candidates who are currently located in the Greater Chicago area.

Visa Sponsorship: We offer sponsorship under specific treaty-based U.S. work visas, including TN and E-2 (for eligible Canadian, Mexican, and French citizens). We do not support or transfer other visa types (e.g., H-1B).

One of our clients, a leading software company operating in the telecommunications and network optimization sector, is seeking a Client Solutions Software Engineer to join its technical team. This role focuses on software deployment, system integration, infrastructure support, and customer-facing technical activities within enterprise environments.

Role and responsibilities

- Deploy, configure, and upgrade software solutions in customer environments. - Design and recommend optimal system architectures and deployment models. - Provide technical support related to system integration, databases, licensing, and infrastructure. - Deliver administration and technical training to customers. - Develop and maintain automation scripts for deployment, configuration, and troubleshooting activities. - Support pre-sales and post-sales technical engagements, including evaluations, proof of concepts, installations, and production support. - Collaborate with internal engineering, support, and customer success teams to ensure successful implementations. - Participate in automation and process optimization initiatives.

Technical Environment

- Windows and Linux environments - Virtualization technologies (VMware, Citrix) - Databases: Oracle, SQL Server, PostgreSQL, MongoDB - Scripting & Automation: PowerShell, Python, Bash - Cloud Platforms: AWS, Azure, GCP - Containerization technologies such as Docker and Kubernetes (nice to have)

- Master's degree in Computer Science, Information Systems, Software Engineering, or a related field. - 2-4 years of experience in system administration, software deployment, infrastructure support, or database administration. - Strong troubleshooting and problem-solving skills. - Experience working with virtualized environments. - Knowledge of cloud platforms, particularly AWS. - Scripting experience, ideally with PowerShell, Python, or Bash. - Excellent communication skills and ability to interact directly with customers. - Ability to work across infrastructure, software, database, and cloud-related topics.

Preferred Qualifications

- Experience with enterprise software deployment and support. - Knowledge of automation platforms and workflow orchestration. - Familiarity with Docker and Kubernetes. - Previous customer-facing or consulting experience.

Company’s Benefits

At Talan, we invest in our employees' well-being and empower them with benefits, including:

- 💵 Competitive salary between USD $65,000 - US$75,000 - 💸401(k) retirement plan with company matching - 🌴15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out) - 📴8 paid holidays + 5 sick days + 2 personal days per year - ❤️🩹Company health, dental, and vision insurance plans + FSA - 🦺Voluntary STD and LTD - 🚍 Commuter/transit benefits

All your information will be kept confidential according to EEO guidelines.