Regional Director - MO/IL

Position: Regional Director

Department: Regional Operations

Reports to: Regional Vice President

Supervises: Store Management

Purpose:

Leads a region of store operations – specifically: service, retail sales and parts sales. This role is responsible for delivering return on investment for store operations while ensuring customer satisfaction.

Responsibilities:

- Provide leadership for a cluster of SN Partners’ stores.

- Ensure smooth operations for retail whole-good sales, parts sales and repair services.

- Focus on customer and employee satisfaction to deliver growth and retention.

- Works closely with the Regional VP to set budgets and goals for the stores.

- Deliver financial performance in alignment with annual budgets.

- Work to streamline in-store processes.

- Ensure the company’s reputation and image in the community is consistent with SN Partners’ core values.