Licensed Practical Nurse

General Expectations

The Licensed Practical Nurse is expected to demonstrate accountability, clinical competence, effective communication, and a commitment to delivering high-quality healthcare services. The LPN will work collaboratively with residential and clinical teams to ensure persons served receive timely, coordinated, and person-centered care in accordance with organizational policies and applicable healthcare regulations.

Essential Duties and Responsibilities

1. Demonstrates the ability to effectively interact with and provide compassionate, person-centered nursing care to individuals with intellectual and developmental disabilities (IDD), mental health diagnoses, and other healthcare needs.

2. Assists in assessing, planning, implementing, and evaluating the healthcare needs of persons served, ensuring appropriate interventions and follow-up care are provided within the LPN scope of practice.

3. Provides health education and guidance to persons served, families, and staff regarding medical conditions, medication management, preventive healthcare, and overall wellness.

4. Administers medications and treatments in accordance with physician or authorized provider orders, organizational policies, applicable nursing standards, and state regulations.

5. Participates in medication distribution, medication administration record (MAR) reviews, and medication reconciliation to ensure accuracy, compliance, and continuity of care.

6. Ensures psychotropic medications have the required informed consent and approvals through Support Solutions Incident Management (IM) processes, as applicable, prior to administration.

7. Obtains and documents vital signs, medical histories, current medications, patient complaints, and health concerns in preparation for appointments with healthcare providers.

8. Supports Psychiatric Nurse Practitioners and other healthcare providers during patient visits, including preparing patients for appointments, coordinating care, and completing assigned clinical tasks under appropriate supervision.

9. Performs nursing procedures within the LPN scope of practice, including administering injections, vaccinations, medications, and appropriate diagnostic testing as ordered and authorized.

10. Provides telephone support to patients under the direction of the Psychiatric Nurse Practitioner or supervising RN, including responding to clinical concerns, communicating provider instructions, and coordinating follow-up care.

11. Assists with answering incoming telephone calls and ensures patient messages are addressed or appropriately routed within 24–48 hours, or sooner when clinically necessary.

12. Schedules, coordinates, confirms, and tracks all medical, psychiatric, and therapy appointments, including referrals, follow-up visits, and specialty consultations.

13. Maintains accurate medical and therapy appointment grids and ensures all appointments, outcomes, and follow-up requirements are documented in the electronic health record or other approved documentation system.

14. Communicates appointment information, transportation needs, and follow-up instructions to persons served, residential staff, families, guardians, and other authorized members of the care team.

15. Receives, reviews, uploads, and maintains medical consultation forms, provider orders, and related healthcare documentation in Therap or other designated electronic record systems.

16. Maintains complete, accurate, timely, and confidential nursing documentation, including progress notes, medication administration records, vital signs, medical consultations, and changes in health status.

17. Communicates regularly with the supervising Registered Nurse (RN), Psychiatric Nurse Practitioner, and other healthcare providers regarding changes in persons served physical, behavioral, and mental health conditions.

18. Identifies changes in health status, reports significant findings through appropriate communication channels, and assists in coordinating timely medical interventions.

19. Participates in interdisciplinary team meetings, care conferences, transition meetings, and treatment planning discussions, including Individual Support Plans (ISPs), Person-Centered Support Plans (PCSPs), and other applicable service planning processes.

20. Collaborates with residential staff, clinical providers, case managers, behavioral health professionals, and other team members to promote coordinated, individualized care and continuity of services.

21. Participates in the development, implementation, and evaluation of individualized treatment plans and healthcare interventions based on the needs of persons served.

22. Responds appropriately to medical and behavioral health emergencies, provides emergency nursing interventions within the LPN scope of practice, and maintains current CPR certification.

23. Performs increasingly complex nursing procedures and responsibilities as competency, training, authorization, and demonstrated clinical skills permit within the LPN scope of practice.

24. Maintains compliance with federal and state healthcare regulations, organizational policies, nursing practice standards, confidentiality requirements, and the Health Insurance Portability and Accountability Act (HIPAA).

25. Demonstrates professionalism, effective communication, sound judgment, and positive working relationships with persons served, families, coworkers, supervisors, and external healthcare providers.

26. Promotes a safe, supportive, respectful, and therapeutic environment while ensuring the dignity, rights, and well-being of all persons served.

27. Assists with monitoring healthcare documentation, medication compliance, appointment completion, and other quality assurance activities to support organizational standards and regulatory compliance.

28. Performs other duties as assigned by the supervising RN, clinical leadership, or designated supervisor, consistent with licensure and organizational requirements.