Senior UX/UI Designer

About the company: We're building a next-generation AI-powered contact center where voice and chat agents can have natural, intelligent conversations at global scale.

We are looking for a Sr. UX/UI Designer to help shape the experience of our AI platform from dashboards and agent configuration to the everyday workspace used by contact-center teams.

You’ll work closely with product, engineering, and leadership to turn complex AI capabilities into simple, useful, and intuitive experiences. You’ll work hands-on in Figma, contribute to our design system, collaborate with frontend engineers, and help ensure that what we design works beautifully in production.

What You'll Do

- Design user experiences and interfaces across Company's web applications. - Create user flows, wireframes, prototypes, and high-fidelity UI designs in Figma. - Design dashboards, analytics, admin tools, and data-heavy interfaces. - Create responsive layouts for desktop, tablet, and mobile where appropriate. - Contribute to and maintain our design system, including components, states, variables, and design tokens. - Work closely with frontend engineers to ensure designs are implemented accurately. - Conduct user research, usability testing, and design validation. - Design empty, loading, success, error, and edge-case states. - Consider accessibility, keyboard navigation, contrast, and usability throughout the design process. - Review production implementations and continuously improve the product experience.

Who You Are

- 3+ years of experience in UX/UI or Product Design. - A portfolio demonstrating real digital product work. - Strong practical knowledge of Figma. - Good understanding of UX principles, information architecture, user flows, and interaction design. - Strong visual design skills and attention to detail. - Comfortable designing complex interfaces rather than only marketing websites. - Experience designing dashboards, SaaS products, admin tools, or other productivity-focused applications is a plus. - Able to think systematically and create reusable design patterns. - Comfortable collaborating with product managers and engineers. - Understands responsive design and modern web interfaces. - Familiar with accessibility fundamentals. - Able to communicate design decisions clearly and confidently. - Self-directed, curious, and comfortable working in a fast-moving startup environment. - Fluent in Arabic and English, particularly experience designing RTL & LTR interfaces if needed. - Based in Riyadh or able to work remotely with strong overlap with GMT+3.

Nice to Have

- Experience with

- SaaS or B2B products. - AI products or AI-powered interfaces. - Chat, messaging, voice, or conversational products. - Designing analytics and data visualizations. - Design systems and component libraries. - Arabic/RTL products. - Storybook or frontend component libraries. - Conducting usability testing. - Motion design or interactive prototypes. - Working as the first or only designer on a product.

Hiring Process

- Initial Pre- Veeting Interview from the Agency. Short meeting about your experience, the company and motivation. - Portfolio Deep-Dive. Walk us through selected projects and your design process. - Design Exercise. A paid live working session based on a real product problem. - Final Interview. Conversation with leadership and the team. - Decision & Offer - 2 Weeks max.