Retail Trainee Associate

Role & responsibilities Acts with integrity, honesty and knowledge that promote the culture, values and mission of Tata Starbucks while maintaining a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team Welcomes and connects with every customer, anticipates customer and store needs by constantly evaluating environment and customers for cues by appropriately suggesting product to every customer to enhance service Demonstrates the Just say Yes behavior by taking care of customer needs & delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed Recognizes and reinforces individual and team accomplishments by using existing organizational methods Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager Follows Tata Starbucks operational policies and procedures Follows health, safety and sanitation guidelines for all products & maintains a clean and organized workspace so that partners can locate resources and product as needed Maintaining cleanliness throughout the store by regularly cleaning and sanitizing all areas as required Summary of Experience No previous experience required Minimum education qualification 12th/Diploma+ for 6 months Apprenticeship / Graduation in any field for 12 months Apprenticeship Program Framework 6 month & 12 months of Paid Apprenticeship with on-the-job training for 12th completed and graduate freshers respectively 9 hours (including 1hour break) per day and 5 days working Online Assessment on prior to Apprenticeship Completion Government recognized & Starbucks co-branded certificate on successful completion of the program