Assistant Store Manager

Due to a major store revamp SPAR Portarlington, Canal House, Station Rd, Portarlington, Co Laois is looking for a full-time Assistant Store Manager to join their fantastic team.

Successful candidate will have a minimum of 3 years retail supervisory experience.

SUPERVISORY

- Supervise the activities of retail sales team daily and ensure necessary tasks are completed to an appropriate level. - Ensure high quality and consistent customer service is always provided. - To delegate and communicate effectively with the retail sales team. - To supervise the effective induction and training of all employees. - To communicate sales performance to the team. - Assist the store manager in the recruitment of retail sales assistants. - Assist the store manager in the effective management of retail sales team performance. - Assist with Back Office management

OPERATIONS

- Ensure store is merchandised in a customer friendly and competitive manner ensuring compliance with company procedures and guidelines. - Ensure housekeeping in the store is maintained at an optimum level. - Co-ordinate in-store sales and promotions. - To communicate with retail sales team regarding in store sales and promotions. - To ensure the appropriate cash register and cash handling policy is adhered to. - To ensure shelf edged labels are updated on a weekly basis. - To react to local market trends and competition in an appropriate manner. - To ensure customers always receive high quality and consistent service. - To deal with and rectify customer complaints in an effective and pleasant manner. - To pro-actively take necessary action in store improvements following customer complaints.

GENERAL

- To know and understand company policies and procedures and ensure they are implemented effectively by retail sales team. - To achieve targets as agreed with store manager. - Escalate issues to store manager as appropriate. - To communicate with the store manager on an ongoing basis. - To deputise as store manager when the store manager is not available. - To undertake other additional duties as may be assigned by the store manager.

The ideal candidate will possess many of the below attributes:

- Previous supervisory experience - Operational knowledge of retail environment - Working knowledge of CBE back office would be an advantage - Excellent interpersonal skills - An understanding of consumer needs - HACCP trained - Committed to continually improving standards - Self-motivated & ambitious - Computer literate