Qualified Professional / CADC - SACOT

Summary:

The Qualified Professional is responsible for providing care under the supervision of a Team Leader, Program Director/Coordinator, or Clinical Director that will include direct and indirect interventions and participates in the development of the Person-Centered Plan.

Essential Duties and Responsibilities:

- Participates in the development of the initial and ongoing update of the Person-Center-Plan. - Advocate for appropriate participation of person receiving services and family in overall treatment and follow-up monitoring of progress toward meeting treatment goals. - Serves as support staff for the AP under the direction of the Team Lead. - Develop and demonstrate a thorough understanding of the clinical diagnosis relevant to the provision of goals in the PCP. - Coordinates activities within the established Person-Centered Plan (PCP) under the direction of the Team Leader. - Performs case management functions of assisting with linking and arranging for services and referrals; assists client with scheduling and linkage to community resources, under the direction of the Team Leader. - Demonstrates ability to provide staff with individual-specific training and training in the knowledge, skill, and abilities required by the population. - Assists Team Lead with coordination of discharge planning based on goals established at the initiation of service. - Coordinates service recipient’s transition back into the community/home/family from the type of care - Participates in a first responder on-call system available to consumers and/or his/her natural support network on a 24/7/365 basis; coordinates “first response” resources according to consumer needs and the PCP. - Perform duties as requested by the Team Lead or Clinical Director. - Represent the company in a positive manner, reflective of the company’s mission, at all times. - Submit all documentation accurately, neatly, and timely. - Maintaining records and charting each individual and reporting unusual and critical incidents in a professional, timely manner (within 24 hours). - Ensures confidentiality regarding sensitive and protected information. - Ensures individual rights to privacy and protected health information for the person supported. - Assists Team Lead with service, agency, LME/MCO, state and/or federal documentation requirements and timelines such as NCTOPPs, PCPs/ITRs, and reminders relative to Clinical Monthly Summaries, Discharge Summaries, and Aggregate Reports. - Completes Intake Packets for any of the referrals that the office receives. - Accurately documents all billable encounters into Southeastern Integrated Care’s EMR (electronic medical record) system within 24 hours. Any corrections will be entered within 24 hours of being notified. - Performs all other duties as reasonably required and assigned. - In addition, the employee must participate in all required training and education as mandated by the specific service line and clinical coverage policy.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

- Bachelor’s degree in Human Service field with 2 years full-time, accumulated MH/DD/SAS experience with population, OR - Bachelor’s degree in a field other than Human Services with 4 years full-time, accumulated MH/DD/SAS experience with population, OR - An individual who holds a license of Registered Nurse (RN) in North Carolina, and also has 4 years of experience with MH/DD/SAS population. OR - Master’s degree in Human Services field and has 1 year of full–time post-graduate degree accumulated MH/DD/SAS experience with population.

Required Skills/Abilities

- Must maintain strict confidentiality - Must possess effective communication/documentation skills - Must have a positive attitude and view the person receiving services as a priority - High level of professionalism - Excellent written and oral communication skills - Excellent customer service and phone skills required - Use of basic office equipment and computer; keyboarding skills - Ability to work independently and as part of a team - Flexibility in responding and adjusting to change - Ability to prioritize and manage time - Advocacy and negotiation skills - Ability to demonstrate commitment, competence, people skills, and adaptability - Must meet 10A NCAC 27G.0104

Certificates, Licenses, Registrations

- Valid NC driver’s license including personal vehicle insurance coverage. - Current license or certification must be maintained if applicable.