Parts Counter Specialist - Motorcycles of Charlotte

Responsibilities:

· Greet customers immediately in a professional and friendly manner.

· Work directly with walk-in and telephone customers to help determine and supply them with parts and accessories.

· Point out any sales, specials, or new merchandise to customers.

· Accept cash and credit card payments for merchandise purchases. Keep cash register accurate.

· Conduct or participate in periodic physical inventory of all merchandise (counts, reports, etc.)

· Ensure merchandise displays are stocked, clean, and appealing to customers.

· Maintain updated customer mailing lists.

· Become familiar and efficient with all phases of the computer system required for P&A management.

· Interface with Service Technicians and ensure their Parts and Accessories (P&A) needs are being met.

· Assist service technicians in determining parts and accessories requirements for individual jobs.

· Recommend related parts which may be required for a job.

· Supply cost of parts information on repair orders.

· Update inventory control system and parts catalogue.

· Maintain cleanliness of P&A department and keep inventory neatly stacked and orderly.

Prerequisites:

• Outstanding customer service skills

• Knowledge of motorsport vehicles and parts -- motorcycle, ATV/UTV

• Valid driver's license

• Ability to work Tuesday through Saturday -- minimum of 8-hours per day

Perks & Benefits:

- Medical, Dental & Vision Insurance - 401(k) with Company Match - Paid Time Off, Increases with Tenure - Closed on Thanksgiving & Christmas - Employee Pricing on Vehicles, Parts & Service - Free & Discounted Gym Memberships - Travel Discounts on Hotels, Flights & Rentals - OEM Certification & Paid Manufacturer Training Opportunities - Career Growth within a Fortune 500 Company

All your information will be kept confidential according to EEO guidelines.