Sr. Business Development Manager

About the Company

Join the Rocketship

We’re building ShopOS — AI agents powering the entire ecommerce stack. Already past PMF, we’re scaling fast and shaping the future of how online brands are built with AI. Co-founded by seasoned builders with multiple successful exits to companies like Flipkart & Polygon Labs, and we’re backed by Binny Bansal. This isn’t just another start-up — it’s a front-row seat to the next big shift in ecommerce.

Watch: What is ShopOS (from the founders’ lens - Click here)

About the Role

As a Senior Business Development Manager at ShopOS, you’ll be on the front lines of building and scaling our customer base. This is not just a sales role—it’s about shaping narratives, finding aligned partners, and owning relationships with top-tier eCommerce brands and agencies.

You’ll work closely with founders, product marketing, and growth teams to identify opportunities, close deals, and build strong, long-lasting relationships with the brands and ecosystems shaping the future of commerce.

What You’ll Own

- Own the end-to-end BD lifecycle —from lead generation and outreach to deal closure and onboarding - Identify and qualify high-potential brands, agencies, and strategic partners who could benefit from ShopOS - Work with the GTM team to craft tailored pitches, demos, and proposals that map to client needs - Build and maintain a healthy pipeline through outbound efforts, events, referrals, and inbound leads - Run crisp discovery conversations, product walkthroughs, and follow-up cycles - Collaborate with Product and Marketing to close feedback loops and shape roadmap priorities - Track metrics like CAC, conversion rates, sales velocity, and partner engagement - Develop long-term relationships with customers to drive expansion and upsell - Represent ShopOS at industry events, webinars, and ecosystem engagements

What We’re Looking For

- 10+ years of experience in sales, partnerships, or business development (preferably in SaaS, AI, or eCommerce) - Proven track record of closing mid- to high-ticket B2B deals - Excellent verbal and written communication skills; persuasive and thoughtful - Hustle mindset—self-starter who can independently find leads and build relationships - Strong understanding of eCommerce tooling, brand needs, and digital workflows - Familiarity with CRM tools like HubSpot, Apollo, or similar - Strategic thinker with an execution bias - Comfort working with early-stage ambiguity and crafting solutions on the fly

Bonus Points

- Background in working with DTC brands, growth agencies, or startup ecosystems - Prior experience working with AI, automation, or Martech products - Strong design, product, or tech sensibility—can translate complex product into simple value - Global outreach experience (especially US, Middle East, or SEA markets) - Existing network in the commerce or SaaS landscape

You’ll Thrive If You Are…

- Comfortable wearing multiple hats and navigating fast-changing environments - Excited by the idea of selling category-defining AI products - A great listener who can tailor solutions to different customer types - Resilient, optimistic, and curious—with strong emotional intelligence - Highly organized and great at following up

Our Values

- Extreme ownership and bias for action - Honest, high-velocity communication - Respect for craft and obsession with users - Fast, scrappy iteration over perfection - Low ego, high empathy, radical candor

What We Offer

- Competitive salary - Health & wellness benefits - Work from our vibrant Bangalore (HSR Layout) or Chennai (Nungambakkam) offices - Direct exposure to the founders and core GTM motion - Opportunity to shape the next wave of AI x commerce GTM strategy - Room to grow into leadership as we scale BD, sales, and growth

Location

We're hiring in Bangalore (no remote for this role).

💡 Why Join Us?

- Work on cutting-edge AI products redefining commerce. - Build with founders who’ve done this before. - Be part of a high-growth, high-impact journey.