Valet Attendant - Hyatt Regency Sonoma

Job Purpose:

- The PT Valet Attendant at SELIG PARKING is responsible for providing exceptional customer service by efficiently parking and retrieving vehicles for guests. The role requires a high level of professionalism, attention to detail, and the ability to work in a fast-paced environment, ensuring the safety and security of vehicles while enhancing the overall guest experience.

Key Responsibilities:

- Greet guests in a friendly and courteous manner upon arrival and departure.

- Safely and efficiently park and retrieve guest vehicles, ensuring proper handling and care.

- Maintain a neat and organized valet area, ensuring all vehicles are parked in designated spots.

- Provide information and assistance to guests regarding parking options and directions.

- Monitor and report any vehicle damage or incidents to management immediately.

- Adhere to company policies and procedures, including safety protocols and customer service standards.

- Collaborate with team members to ensure smooth operations and excellent service delivery.

- Handle guest inquiries and complaints professionally, escalating issues as necessary.

- Maintain accurate records of vehicle transactions and valet tickets.

- Assist with traffic control and ensure the safe flow of vehicles in the parking area.