TERRITORY SERVICE EXECUTIVE

Territory Service Executive for Navi Mumbai. Carried out for the AMC & Warranty and Breakdown Services and Commissioning need to be done for the new machines. Customer handling with the good relationship. Area potential sheet for new manpower position Branch : Mumbai Deputation area : Bhiwandi, Navi Mumbai. Area coverage (In KM) 100 Kms Total Machine population 407 Total High end Machine population 4 Last one year Visit's Customer segment Commissioning 291 FM Customer 75 Warranty Sch Visit 714 Corporate Customer 57 AMC Sch Visit 490 Others 275 Service complaint 960 Total calls : 2455 Total Customer : 407 Average calls Per Month 204 Average calls Per Month Per Engineer 68