Lead Administrative Assistant - FT

RISE is a non-profit organization that specializes in home and community-based support services for children and adults with developmental and other disabilities, children with mental health challenges, and aging adults. For over 30 years, our purpose has remained constant. We create opportunities for and with the people we serve, their families, and for the men and women who work in the direct care profession.

What does this role entail?

Your role as the Lead Administrative Assistant will help support Assistant Directors and Recruiter with leadership to the Administration Assistant statewide. This role will provide you with experience in developing your leadership, building professional relationships, direct impact with processes and workflows and quality assurance. Your role can be performed from any RISE location and will serve receive a wage increase for taking on new leadership and team duties. Your position will work side by side with the Recruiter and receive regularly training and coaching to develop further in this role.

Essential Job Functions:

- Responsible to coach and train newly onboarded Administrative Assistants (AAs), in tandem with Supervisor and Recruiter.

- Collaborate with the State Recruiter to develop and implement strategic trainings for AAs statewide.

- Develop and maintain supportive relationships and professional boundaries with all employees, including AAs, and management.

- Provide feedback. mentorship, and retraining to AAs as appropriate.

- Continually look for ways to develop and improve systems to increase efficiency, and statewide collaboration.

- Assist in running statewide driving and background checks, as Lead QED.

- Maintenance of various types of files and documents

- Assist with hiring of new staff, including recruitment, managing applications & inquiries and processing new hire paperwork

- Work with payroll department regularly

- Run monthly reports, other tasks, and projects, as assigned

- General administrative duties, such as mailing, copying, filing, faxing, phone, etc.

- Answer phones, greet walk-ins and assist as needed

- Conduct new employee onboarding and pre-service training.