Administrative Assistant - Reynolds Owner Association (ROA)

Duties and Responsibilities:

- Provides administrative support to ROA personnel

- Administration of ROA website via coordination with ROA Accounting Manager and Marketing Department

- Maintains and updates the ROA website, including training and support for property owners in the use of the website

- Ensures that multiple property owner databases are in agreement and are updated on when differences are identified

- Generate new knowledge in the form of reports, tutorials, and other documents relevant to project work and standard operating procedures

- Maintains property files and departmental files

- Prepares correspondence, minutes, budgets, reports, agreement contracts and other departmental business

- Coordinates and schedules installation of Owners mail boxes, prepares billing and bills contractors who damage mail boxes

- Assists ROA Committee Members in preparations of scheduled meetings, minutes and meeting notices

- Assists biweekly and as needed in switchboard relief

- Mails decal application forms and processes returned forms as required

- Follows through on all Owners requests until resolved

- Maintenance of all Associations’ records, including budgets, covenants, agreements and resolutions

- Provides customers service to Reynolds Lake Oconee owners as needed

- Processes incoming/outgoing mail

- Processes FedEx Shipments

- Serves as backup and assists the Community Access Coordinator (Dwelling Live)

- Receive and process online property owner decal applications and distribute decals.

- Registers vendors for annual decal purchases and issues decals when fees are paid.

- Assists owners in use of Dwelling Live system

- Mails decal application forms and processes returned forms

- Provides Dwelling Live reports as requested

- Orders departmental office supplies and monitors inventory of office supplies

- Assists in mass email distribution using web-based software

- Assists in the scheduling and billing of Owner’s mailbox installation and repair

- Assists in coordination and completion of ROA projects

- Updates VMS property owners’ files

Qualifications/Requirements/Experience/Education:

- A minimum of 3 to 5 years of administrative assistant experience

- Good written and verbal communication skills

- Strong organizational skills

- Typing 50 wpm

- Working knowledge of Microsoft Word and Excel

- Excellent basic mathematical skills

- Positive people skills and ability to work independently to meet deadlines

- Ability to work in a team environment

Benefits:

- Medical, dental, vision and life insurance

- Paid time off: vacation, sick, personal days, and 10 holidays

- 401(k) with company match

- Flexible spending and health savings accounts

- LTD and STD

- Employee discounts: food, retail merchandise, boat rentals

- Golf privileges