Phlebotomist Lead

Regional West Medical Center is seeking an experienced and motivated Phlebotomist Lead to join our laboratory team. In this role, you will perform phlebotomy services while providing day-to-day leadership, guidance, and support for phlebotomy staff. You will help ensure efficient department operations, maintain quality and safety standards, and contribute to a positive patient experience through compassionate, patient-centered care.

This position is ideal for an experienced phlebotomist who enjoys mentoring others, coordinating workflow, and helping drive operational excellence within a collaborative healthcare environment.

A Day in the Life of

Your day begins by reviewing staffing needs, coordinating workflow, and ensuring the phlebotomy team is prepared to meet patient care demands. As both a leader and working member of the team, you perform venipunctures, capillary collections, and specimen collection procedures while serving as a resource for staff.

Throughout the day, you monitor specimen collection processes, provide guidance on best practices, and help resolve workflow challenges to maintain efficient laboratory operations. You assist with staff training, competency validation, onboarding activities, and performance support to promote consistency and quality across the department.

Patient interaction remains an important part of your role. You demonstrate professionalism and compassion while accurately identifying patients, collecting specimens, and ensuring proper specimen labeling and handling.

You collaborate closely with laboratory personnel, nursing staff, providers, and department leadership to support seamless patient care. You also participate in quality improvement initiatives, address operational concerns, and help maintain compliance with applicable laboratory regulations and organizational standards.

No two days are exactly alike, but every day provides an opportunity to positively impact patients, support your team, and contribute to the success of the laboratory.

Qualifications

Education

- High School Diploma required

Experience

- Previous phlebotomy experience required - Hospital-based phlebotomy experience preferred - Previous leadership, mentoring, training, or supervisory experience preferred

Licensure/Other Requirements

- Valid driver's license required - Phlebotomy certification through ASCP or another recognized accrediting agency preferred

Skills & Competencies

- Strong phlebotomy and specimen collection skills - Ability to lead, train, and support team members - Excellent communication and interpersonal skills - Strong attention to detail and commitment to quality - Ability to prioritize tasks and manage competing demands - Effective problem-solving and decision-making abilities - Commitment to patient-centered care, safety, and service excellence

At Regional West, We Prioritize:

- Safety – Protecting patients, staff, and our community - Teamwork – Collaborating across disciplines for the best outcomes - Integrity & Accountability – Doing the right thing, every time - Engagement – Supporting growth, respect, and a positive workplace

Why Regional West?

- Opportunity to lead and develop a high-performing phlebotomy team - Meaningful role supporting quality patient care - Collaborative and supportive healthcare environment - Professional growth and leadership development opportunities - Competitive compensation and comprehensive benefits package

A conditional job offer is contingent upon successfully passing a pre-employment drug test and background checks. A Physical Capacity Profile may be required for some positions.