Product Support Agent IV

The Property Account Manager (PAM) is a senior, client-facing role responsible for the overall health, performance, and strategic oversight of assigned mid to large‑size Resident Billing Services portfolios. The PAM serves as a primary point of accountability for resident billing execution, partnering closely with property leadership and cross‑functional internal teams—including Implementation, Billing Operations, Compliance, and Submetering—to ensure accurate, timely, and compliant billing aligned with contractual and SLA commitments.