Senior Operations Manager
- Location
- Winter Haven, Florida
- Posted
- Oct 6, 2026
- Last seen
- Oct 15, 2026
About the role
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.
Essential Duties and Responsibilities:
- Oversee warehouse, logistics, and transportation operations to ensure timely and accurate order fulfillment. - Implement strategies to optimize efficiency, reduce costs, and improve service levels. - Lead and mentor operations staff, including supervisors and frontline team members, fostering a culture of performance and accountability. - Monitor and analyze operational metrics and KPIs to identify areas for continuous improvement. - Ensure compliance with health, safety, and regulatory standards across all operational areas. - Collaborate with cross-functional departments including procurement, sales, and finance to align operational activities with business goals. - Manage budgets and allocate resources effectively to meet operational targets. - Lead initiatives related to automation, technology implementation, and process standardization.
Qualifications and Educational Requirements:
- Bachelor’s degree in Business, Supply Chain Management, Operations, or a related field; Master’s degree preferred. - 7+ years of experience in operations management, with at least 3 years in a senior leadership role. - Strong knowledge of warehouse and distribution center processes and best practices. - Proven leadership skills with experience managing large teams in a fast-paced environment. - Excellent problem-solving, communication, and project management abilities. - Proficiency in Microsoft Office and familiarity with ERP/WMS systems. - Bilingual (English/Spanish) a plus.
