Client Success Engineer (Completions Engineer)

We're growing fast — and we need someone who can keep up.

PrePad is on a mission to make engineering workflows radically more efficient for completions teams. As our Client Success Engineer, you’ll be the bridge between top-tier clients and our world-class engineering team. This is a full-time hybrid role — work from home, but be ready to step into the client’s office when needed.

What success looks like

- Clients rave about onboarding — because you made it seamless. - You know our product inside and out — and make it better every day. - You distill complex data into sharp, visual, executive-ready insights. - You’re the reason clients trust PrePad at every step. - You become one of the company’s top PrePad users — living in the product daily and helping shape it. - You can wrangle messy, inconsistent client data into clean, repeatable inputs that make the product shine.

Responsibilities

- Partner with clients to ensure a frictionless onboarding and ongoing experience. - Work hands-on with client datasets (often messy and unstructured) to extract, organize, and transform key inputs for PrePad. - Collaborate with engineering and product teams to continuously improve user experience. - Deliver high-impact, boardroom-level presentations that make data understandable and actionable. - Serve as an internal expert on completions workflows and client needs. - Balance technical problem-solving with strong interpersonal client engagement.

Must-Have Qualifications

- Current authorization to work in the United States. PrePad does not provide relocation or visa sponsorship. Do not apply if you require sponsorship. - Stellar interpersonal skills and patience — you’re calm under pressure. - Engineering degree. - Experience wrangling, cleaning, transforming, and analyzing data (Excel, scripting, or other repeatable methods). - Strong background in data management and optimization workflows. - Experience supporting clients with technical systems. - Proven ability to create executive-grade presentations (PowerPoint mastery). - Comfortable working across software platforms and managing complex data inputs.

Bonus Points

- Experience with SQL, Python, and modern data libraries (NumPy, Pandas, Polars). - Completions engineering experience, especially frac job planning/execution for operators. - MBA or equivalent strategic/business training.

Must have current authorization to work in the United States. PrePad does not provide relocation or visa sponsorship. Do not apply if you require sponsorship.