Service Manager

At Pomp’s, we don’t idle—we drive careers forward! As a leading tire service company since 1939, we’re built on hard work, dedication, and a commitment to excellence.

We’re currently looking for a Service Manager to join our team and play a critical part in our daily operations. This dynamic role collaborates directly with customers to schedule their service needs. If you’re looking for growth opportunities within a successful company, this is the perfect place for you – many of our Store Managers started in this position!

Why Join Us? • Comprehensive Benefits – Eligible to enroll in medical, dental, vision at affordable rates • Supplemental Benefits – Eligible to enroll in life insurance, Short- & Long-Term Disability, Critical Illness Insurance, Accident Insurance, Death and Dismemberment Insurance, and Hospital Indemnity Insurance • Retirement Savings – 401(k) with company match • Paid Time Off – Holidays, sick time, vacation, and special “Happy Days” for life events available day one • Employee Discounts – Save on company products • Career Growth – Opportunities for skill development and advancement

What You’ll Do: • Diagnose tire issues and recommend effective solutions • Handle incoming calls and respond to customer inquiries promptly • Delegate tasks to service employees to maintain workflow and efficiency • Support inventory management to ensure proper stock levels • Assist in the shop to help maintain production levels • Follow up on past-due accounts to ensure timely payments • Ensure service employees receive proper training and development • Maintain a clean and organized workspace at all times • Perform additional duties as assigned by the manager

What You Need: • High School Diploma or equivalent required • Valid Driver’s License and ability to pass pre-employment driver’s file • Preferred: Experience in management and sales • Strongly preferred: Previous experience in the tire industry • Ability to read and verify work order details accurately • Strong ability to maintain confidentiality of personal and business information • Familiarity with MaddenCo software system is a plus • Exceptional communication skills, with the ability to engage effectively with both internal and external customers and co-workers • Ability to lift, carry, or move up to 50 pounds regularly; occasionally lift, push, or move 100 pounds

Don’t let your career stall—put it in drive with Pomp’s Tire Service! Apply today!

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