Front Desk Clerk (Webster Center - Bronx, NY)

Position: Front Desk Clerk

Who we are:

The Police Athletic League (PAL) of New York City is an independent youth development nonprofit organization and has been a vibrant and vital institution, serving as an effective, critical bridge between police and communities across all five boroughs of the City since 1914. PAL operates diverse programs for children as young as 2 years old to young adults. Programs include Head Start, after-school programs and summer day camps for elementary, middle and high school youth, and summer Playstreets. PAL also runs evening teen centers and college readiness programs, youth employment, and juvenile justice programs. Staying true to PAL’s roots, a cornerstone of our youth development strategy includes offering competitive and recreational sports for children of all ages. At PAL, we’re devoted to empowering communities and building the best places to work, and that goes for our own teams too.

Position Summary:

We are looking for a Part Time Clerk to greet participants and their families, provide information about program services, sign participants in and out throughout the program operating hours, and enter data that tracks program participation.

The Clerk will report to the Youthlink Director.

What you’ll do:

Major Duties & Responsibilities

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Foster social and emotional competencies and mental and physical well-being in a safe, welcoming, inclusive, and nurturing environment.

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Ensure a welcoming but controlled entry into the PAL Center. Greet everyone who enters and ensures proper sign-in procedures.

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Assists Administrative Assistant in entering data or developing materials.

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Answers questions from parents and staff. Distributes information to youth, staff, and caretakers.

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Ensures the program’s office procedures are aligned to strategic objectives of PAL, PAL policies and procedures, agency programming calendar, SACC regulations, and the contractual obligations of government and private funding sources.

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Build positive relationships with youth, colleagues, and caretakers and serve as a role model with respect to demeanor, communication, and behavior.

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Respond appropriately when time-sensitive mental health services are needed such as suicide prevention, grief, and loss due to death or incarceration of a family member.

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Interact with caretakers and keep open lines of communication.

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Attend and actively participate in all required training sessions, designated meetings, and special events.

The Commitment

Able to work 15 hours a week (3 hours a day, 5 days a week)

Able to attend 15 hours of orientation prior to the beginning of programming.

Able to attend scheduled staff meetings and professional development throughout the year.