Pathology Coordinator (52839)

Responsibilities/Tasks:

- Contact patients daily to communicate patients Pathology results effectively and answer patients questions when needed.

- Effective/strong telephone skills.

- Ability to communicate with providers whether through emails or phone calls.

- Competent with the terminology needed to perform the job.

- Able to schedule appointments with multiple providers using Next Gen Practice Management.

- Good understanding using EMA Electronic Medical Records.

- Able to triage phone calls. Can help answer the patients concerns regarding their Pathology results.

- Able to activate the Portal for the patient so they may view their records or pathology results.

- Answer triage calls and task teams.

- Update pharmacy changes.

- Send medication refills when indicated.

- Ability to plan, organize and prioritize each day.

- Ability to work effectively as a team member with providers and other staff.

- Self -starter.

- Able to work with minimal supervision

- Able to reach weekly goals as a team.

- Motivation to succeed as a team.

- Create a culture of patient excellence and delivering customer service.