Tournament Operations Intern-Tournament Operations-Seasonal

CULTURE:

Join a team that's been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, “As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time.” Our Values are; Genuine Hospitality, Be Trustworthy, Good Stewards and Inspired Innovation. If you’re seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever-changing environment.

SUMMARY: Our Purpose is, “As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time.” The primary purpose of this position is to assist the Tournament Office in all facets of our Resort Championships.

EDUCATION and/or EXPERIENCE: Attending a two year or four year College / University with an accredited PGA Golf Management program is preferred.

ESSENTIAL DUTIES AND RESPONSIBILITIES: • Assist in the planning and execution of the following championships and events: ◦ All North & South Amateur Championships ◦ US Kids ◦ National High School Golf Association ◦ Social Groups ◦ Corporate Outings ◦ Other Outside Championships taking place at the Resort • Knowledge of how to use Microsoft Word, Excel, etc. • Knowledge of the Rules of Golf. • Responsible for answering emails and phone calls that come through the main tournament line. • Assist with setting events up in Golf Genius • Aid in printing documents needed for championships and events. • Attend all North & South planning meetings. • Work with our Volunteer Chairs and Rules Executive Committee. • Assist our volunteers during the North & South Amateur Championships. • Approach work activities with eagerness to learn while maintaining a positive attitude. • Attend continuing education and cross-training programs. • Cross-train in other areas when requested by supervisor. • Interface with guests, employees, and caddies during events. • Ensure any guest issues and concerns are promptly brought to the attention of supervisors/management. • Must be aware of surroundings with an understanding of a golf environment. Must have the ability to see and react to the surroundings, including errant golf balls, and must understand and follow proper golf etiquette while completing all tasks.

SUPERVISORY RESPONSIBILITIES: The individual will have minor supervisory responsibilities.

TEAMWORK: Working with all members of the golf operation team to ensure that each facet of the operation is functioning properly. Elevate the guest experience to the highest standard by working with peers on the common goal.

LANGUAGE SKILLS: Ability to read and interpret documents such as operating instructions, maintenance instructions, and other procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the company.

MATHEMATICAL SKILLS: Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand, walk, sit, talk or hear. The individual must be able to lift and/or move, push/pull up to 50 lbs.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is regularly exposed to outside weather conditions. The individual is occasionally exposed to wet and/or humid conditions, extreme heat and moving mechanical parts. The noise level in the work environment is usually moderate.

OTHER ACCOUNTABILITIES: Pinehurst, LLC reserves the right to transfer any Employee Partner from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.

Pinehurst, LLC reserves the right to transfer any Employee from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.