VTC / Audio-Visual Support Specialist

Position Title: VTC / Audio-Visual Support Specialist

Location: Fort Hood, TX; White Sands Missile Range, NM

Clearance required: Top Secret; SCI eligibility as required for SCIF support.

Scope of Work: Provides video teleconference, secure VTC, and audio-visual engineering and event support across approximately 78 rooms and associated bridges and gateways at APG, Fort Hood, Fort Huachuca, and Fort Bragg, including MS Teams-integrated room systems.

Responsibilities include (but are not limited to):

- Set up, operate, tear down, and reconfigure VTC, SVTC, and AV room systems on a per-event basis

- Complete a pre-event readiness and communications check no less than two hours before each event, achieving zero contractor-caused technical failures

- Operate and maintain VTC bridges, gateways, endpoints, and audio equipment for meetings, conferences, ceremonies, and training

- Apply DISA STIGs and mandated patches to all VTC and collaboration components and remediate vulnerabilities within the compliance window

- Provide immediate outage reports and monthly utilization reports

- Manage legacy SVTC systems until formally decommissioned