Service Technician *NO WEEKENDS* (59597)

Location
Parks GMC Kernersville - Kernersville, NC 27284
Employment type
Full-time
Last seen
Oct 11, 2026

About the role

Job Responsibilities:

- Perform work specified on maintenance and repair orders with efficiency and in accordance with dealership standards

- Execute repairs under warranty to manufacturer specifications

- Diagnose, maintain, and repair vehicle automotive systems, including engine, transmission, electrical, steering, suspension, brakes, air-conditioning, etc.

- Perform multi-point inspections

- Executes the service SOP (Standard Operating Procedures) at all times.

- Utilizes AutoPoint and keeps all repair orders up to date and strives to maintain at least two recommendations per vehicle.

- Fix the vehicle right the first time! Make quality checks after each repair.

- Saves and tags parts of the job if under warranty or if requested by the customer.

- Explain mechanical diagnoses and required repairs in a non-technical manner to service advisors and customers, providing an estimate of the time needed for additional repairs

- Test-drive vehicles before and after repairs and test components and systems using diagnostic tools and special service equipment

- Clock on and off all repair orders as required

- Learn new technical information and techniques in formal training sessions to keep up with rapidly changing technology

- Participates in manufacturer-sponsored training programs, schools, and events.

- Adhere to company regulations and keep abreast of recalls, updates, and bulletins.

- Reports machinery malfunctions or defects to supervisor.

- Ensure the customer's vehicles are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or conditions of the vehicles.

- Input all vehicle recommendations and complete check sheets in MPI

- Find pricing and availability of needed parts in the 'notes' section in MPI

- Report any safety issues to management and ensure a clean working area