Delivery Manager

Job Summary

We are seeking an experienced Delivery Manager with 8+ years of IT experience and a strong background in ERP or Workday implementation along with Automation Testing. The ideal candidate will lead end-to-end project delivery, manage cross-functional teams, drive testing and quality assurance initiatives, and ensure successful implementation of enterprise applications while maintaining high customer satisfaction.

Key Responsibilities

- Lead end-to-end delivery of ERP or Workday implementation projects.

- Manage multiple implementation and testing projects, ensuring delivery within scope, budget, timeline, and quality standards.

- Oversee automation testing strategy, planning, execution, and reporting across ERP/Workday implementations.

- Collaborate with clients, business stakeholders, and internal teams to define project scope, testing approach, and delivery milestones.

- Manage project planning, resource allocation, risk mitigation, issue resolution, and project governance.

- Lead cross-functional teams including Functional Consultants, Technical Consultants, Automation Test Engineers, QA Leads, and Project Managers.

- Ensure implementation of best practices in test automation, CI/CD integration, defect management, and quality assurance.

- Drive customer satisfaction by proactively managing project risks, escalations, and stakeholder communication.

- Support pre-sales activities including solution estimation, project planning, and delivery proposals.

- Mentor and guide project managers, QA leads, and automation teams.

Required Skills

- 8+ years of IT experience with 4+ years in Delivery/Program Management.

- Strong experience managing ERP (Oracle Fusion, SAP, Microsoft Dynamics, etc.) or Workday implementation projects.

- Hands-on experience managing Automation Testing for enterprise applications.

- Experience with automation tools such as Opkey, Selenium, Tosca, UFT, Playwright, or similar.

- Good understanding of ERP business processes and implementation lifecycle.

- Experience managing Agile, Waterfall, or Hybrid delivery models.

- Strong stakeholder management, client communication, and leadership skills.

- Experience managing global delivery teams and offshore/onshore coordination.

- Knowledge of test management, defect tracking, and CI/CD tools (JIRA, Azure DevOps, Jenkins, etc.) is preferred.