MEDICAL OFFICE AST OFF SITE-Hamilton Ortho

Oneida Health is seeking a Medical Office Assistant. This role, is a dynamic blend of clinical and administrative responsibilities. The ideal candidate will thrive in a customer-centric environment, showcasing both independence and teamwork. While medical experience is a plus, a customer service attitude is essential.

Key Responsibilities:

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- Engage with patients in person and over the telephone with a customer service-oriented approach.

- Collect and record patient data with keen attention to detail.

- Address the needs of patients, visitors, co-workers, and the practice in a positive and timely manner.

- Demonstrate strong computer skills for efficient administrative tasks.

- Maintain a safe and hygienic environment for patients, adhering to infection prevention techniques.

- Assist providers with procedures and examinations.

- Perform treatments and procedures as directed.

- Reassure patients about wait times, giving priority to acutely ill patients.

- Maintain accurate medical records.

- Check equipment and stock supplies as needed.

- Place supply and pharmacy orders as required.

- Facilitate and execute physician orders as directed.

- Coordinate and schedule referrals and surgeries.

Requirements:

If you are a motivated and detail-oriented individual with a passion for delivering excellent patient care, we invite you to join our team at Oneida Health. Your contributions will play a crucial role in providing exceptional service to our patients and supporting the success of our practice.