Senior Business Analyst

Senior Technical Business Analyst Temporary until 30 June 2028 Salary package up to $146,945 +super for a Senior Business Analyst Are you interested in shaping the future of NSW? Are you passionate about community, customers, and innovation? Revenue NSW is funding the future of NSW by fairly collecting revenues and recovering debts on behalf of the people of NSW, giving back to the community in grants and public infrastructure. We are looking for inspired and solutions-focused people who can help us reshape and revolutionise our payment technology and digital systems assets to ensure that taxes collected from our customers are correctly reported in a timely manner. If you're up to the challenge, please read on. Skills and Experience Required: Demonstrated experience in business analysis and supporting multiple projects in an agile environment Experienced in using Jira and Confluence Conversant with SQL Experience in using Kiro/ Claude is a plus Strong research and analytical skills Ability to identify and create data in various formats Demonstrable ability to work to deadlines and balance competing needs Experience in banking and payment solutions is highly regarded A background in software development would be advantageous with the ability to read Java codes. About the Role We are currently seeing to engage a Technical Business Analyst for a digital transformation project. You will have the opportunity to work with a dynamic team that is building a suite of enterprise applications using the latest technology stack such as cloud (AWS), microservices, ReactJS, Springboot and Java. You will be able to identify, analyse and document business processes, systems, and other functional requirements to support the efficient delivery of Digital Revenue programs. Work within a Digital, software Agile, enterprise scale environment. Using Agile behaviours, in this role you will: Analyse and translate business processes into meaningful insights from a broad range of datasets to enhance business performance Investigate problems, analyse options and provide recommendations for new and existing services Build effective relationships with stakeholders and users to understand and analyse solutions to business problems and facilitate scoping of business priorities Review and propose business improvements and contribute to the development, facilitation, coordination and communication of initiatives and strategies to ensure organisational consistency and adoption of best agile practice Ensure the health of product backlog by working to refine, define and deconstruction stories Ability to communicate acceptance criteria, formally and informally, to ensure development team has a clear understanding of shared vision for the story We are working in an AWS cloud environment to support and deliver business outcomes. How to apply Please submit an up-to-date resume and a brief cover letter outlining how your skills and experience are aligned to the role. For enquiries regarding this position, please contact Anthony Lai via [email removed]. About Revenue NSW Revenue NSW is the state’s principal revenue management agency and is part of the Department of Customer Service. Revenue Digital provides a suite of contemporary digital services for NSW Government customers and staff that administer grants, resolve fines and collect revenue for the State in a fair, efficient and timely manner. We do this in line with legislation, customer expectations and industry best practices, to make it easier for over 100,000 businesses and more than three million individuals to interact with the NSW Government. We focus on simplifying processes and improving access to services through modern, user-centred digital solutions. We are proud of our diverse and regional team and welcome flexible working. We are open to this role being based at any one of our offices - Parramatta, Lithgow, Maitland, Gosford, Wollongong. Regular travel may be required to engage with the team and our partners at Parramatta. Why work for Revenue NSW? There are lots of reasons why a role with us is rewarding: Flexible office location across NSW Hybrid working, compressed hours and generous leave conditions, so you can make time for what counts Accrued Days Off (days in lieu) in addition to Annual Leave Ongoing access to industry approved self-learning tools Career agility including opportunities to work on different programs The opportunity for meaningful work that matters to all of us in NSW Corporate wellbeing programs with access to Fitness passport We can’t wait to meet you! If this role sounds like you, you can apply by clicking the button ‘Apply Online’ below - it’s a simple online process. If you don’t meet all the criteria, but still believe you could succeed in this role, please still apply - we’d love to hear from you.