Executive Assistant

Clerk Grade 7/8 - $116,981 - $129,492 plus super Employment Type: Ongoing Closing: Monday 19 October, 9.59am Location: Parramatta, Haymarket or Gosford locations (Hybrid working available). Minimum 2–3 days per week in the office, subject to change in line with Department of Customer Service workplace policies. About the team Government Shared Services (GSS) is a division of Department of Customer Service that delivers essential shared services to more than 100 NSW Government agencies, supporting outcomes for the people of NSW. About the role If you're someone who enjoys variety, thrives in a fast-paced environment and takes pride in being the person who keeps everything running smoothly, this could be the role for you. As the Executive Assistant to the Executive Director, Technology Digital Delivery, you'll be at the heart of executive operations, providing high-level support that enables strategic priorities to be delivered across Government Shared Services. From coordinating complex meetings and executive briefings to managing competing priorities and responding to emerging issues, you'll play a key role in ensuring the Executive Director is prepared, informed and supported every day. Working closely with the Executive Officer, you'll build strong relationships across a diverse stakeholder network, act as a trusted point of contact and help coordinate activities across a busy and dynamic business area. Your ability to stay organised, exercise sound judgement and adapt quickly to changing priorities will be essential to your success. This role offers exposure to senior leaders, meaningful work and the opportunity to make a genuine impact while developing your executive support skills in a complex operating environment. You will: Manage the Executive Director’s complex diary, appointments, correspondence, travel arrangements and meeting commitments. Act as a key liaison point for internal and external stakeholders, managing enquiries and ensuring timely responses and outcomes. Coordinate executive briefings, submissions, correspondence, presentations and meeting papers, ensuring accuracy, quality and confidentiality. Support the Executive Officer to manage business priorities, monitor actions, track deliverables and coordinate competing work demands. Research, gather and collate information to support reports, briefings and strategic advice on a range of operational and business matters. Prepare agendas, coordinating meetings and maintaining accurate records and action registers. Provide high-quality executive, secretariat and administrative support while maintaining discretion when dealing with sensitive and confidential matters. About you: Proven experience providing high-level executive and administrative support in a complex, fast-paced environment. Exceptional organisational skills, with the ability to plan, prioritise and manage competing deadlines while maintaining a high level of accuracy and attention to detail. Strong judgement, discretion and professionalism, with a demonstrated commitment to confidentiality and acting with integrity. Excellent written and verbal communication skills, including the ability to prepare clear, concise and well-structured briefings, correspondence, reports and executive documentation. A customer-focused approach, with the ability to build positive stakeholder relationships, respond respectfully and promptly to enquiries and resolve issues appropriately. Strong coordination and problem-solving skills, with the ability to anticipate needs, manage competing priorities and adapt to changing circumstances. Confidence using a range of technologies, collaboration tools and information or records management systems to support executive workflows and maximise efficiency. The ability to work independently, exercise initiative and remain calm under pressure while delivering high-quality outcomes. How to apply If this role sounds like you click the apply now button and include a resume (max 5 pages) and cover letter (max 1 page) outlining how your skills and experience align to the role. Why work for us? There are lots of reasons why a role with us is rewarding - working with us gives you: The opportunity for meaningful work that matters to all of us in NSW We have a hybrid work model (in-office and from home) with opportunity for flexible or condensed hours, with our offices always open to you balancing flexibility and connection Flexible leave so you can recharge and make time for what counts Much more than just a job, you can build a career here Access to health and well-being programs including Fitness Passport Please answer the below targeted question in 250 words in less. Please add this to your Cover Letter (this is extra to the 1 page required) Tell us about a time you managed a complex and frequently changing calendar for a senior executive. How did you prioritise competing meeting requests, resolve scheduling conflicts, manage senior stakeholder expectations and ensure the executive’s time was focused on the most important priorities? Contact for enquiries regarding the role: Alison Walker - [phone removed]