Specialist I, CVS Operations Converse China

Role Purpose

Support the day-to-day operation of the Value channel, including expense and payment processing, store operational needs, and coordination with internal teams and vendors.

Key Responsibilities

Expense & Payment Management

- Manage end-to-end expense and payment processes for the Value channel via the company payment system - Review documents for accuracy, submit payments on time, and track through completion - Monitor overall expense status, flag exceptions, and follow up with stakeholders - Keep payment records well organized for reconciliation and audit readiness

Store Operations Support

- Support stores with contract review, approval, signing, and company-seal processes - Act as the coordination point between store managers and internal functions - Collect and consolidate store and employee information accurately and on time

Vendor Coordination

- Coordinate with operations vendors on services, contracts, and project follow-up - Track milestones and open items; escalate risks early

Team Support

- Provide day-to-day support to the Value channel team, including meeting coordination - Support ad hoc projects and look for ways to simplify processes

Qualifications

- Bachelor's degree or above; business, finance, retail, or related field preferred - Experience in retail operations, finance operations, payment processing, or store support preferred - Strong attention to detail; able to manage multiple tasks and deadlines - Good communication and coordination skills with a service mindset - Proficient in MS Office; experience with payment or workflow systems is a plus - Fluent Chinese; basic business English preferred