Transport Operator (Nights)

Overview: NewCold Transport Limited is looking for a proactive Transport Operator with a strong eye for detail to join our night shift traffic team. You will manage outbound logistics and keep our operation running efficiently through the night. You will hold high service standards and communicate clearly with drivers, customers and colleagues across the business. This role suits someone who is highly organised, understands how logistics operations work and stays calm when plans change at short notice. Location: Corby site, Curver Way, NN17 5XN. Salary: Starting from £30,750.00, dependent on experience. Shift pattern: 4 on 4 off, night shift, 18:30 to 06:30. Benefits: Enhanced pension contribution of 5%. Death in service benefit at 2x annual salary. Enhanced annual leave above the statutory minimum. Employee Assistance Programme through Help at Hand and Grocery Aid. Free eye test and contribution towards glasses. Cycle to Work scheme. Canteen on site and complimentary coffee machines. Free parking on site with strong transport links. Career progression within a growing, global organisation. Key Responsibilities: Give drivers a full briefing before each shift, covering tasks, schedules and safety guidelines. Adjust transport plans in real time as new information comes in, so that factory clearance, inbound collections and outbound.deliveries are all managed effectively Carry out traffic administration accurately and professionally. Review transport schedules in advance and deal with potential issues before they affect the operation. Work closely with the wider traffic team to coordinate transport operations and resolve challenges as they arise. Report vehicle accidents to line management promptly. Deal with customers when needed, answering queries, providing support and building positive working relationships. Achieve weekly and monthly KPIs in line with business objectives and customer Service Level Agreements, escalating issues where necessary. Use the Transport Management System (TMS) and tracking screens to keep systems accurate and operations efficient. Update the system with every live change so that tracking and reporting stay accurate. Check that driver licences are genuine and valid, in line with regulatory requirements and company standards. Record and monitor driver absences, keeping accurate records for HR and operational planning. Requirements: 5 or more GCSEs or equivalent; further qualifications in logistics or a related field would be an advantage. Experience in transport logistics, administrative support or customer service in a fast paced environment would be an advantage. Strong attention to detail and organisational skills, with the ability to multitask and prioritise effectively. Excellent communication and interpersonal skills, with the confidence to deal professionally with drivers, customers and colleagues. Confident using computer systems and software, including Microsoft Office. Able to work on your own initiative and as part of a team in a fast paced environment. Transport Manager CPC would be desirable. Able to work the 4 on 4 off night shift pattern.