Shift Lead - St Petersburg 1 34th St (FL0206) (71877)

Be Bold. Be Kind. Be You.

Join our dynamic team at ModWash, where our mission is to deliver a legendary car wash experience while helping customers keep their vehicles clean all year-round!

Key Holders are responsible for the daily operations at a ModWash location with opening and closing site responsibilities. You’ll work as a team to drive membership sales while ensuring each guest has an outstanding experience to help grow the ModWash brand. You’ll educate them on the value and savings of becoming a member and help them select the best package to suit their needs.

What you’ll do:

- Deliver mind blowing customer service. Greet all customers with a smile, a wave and a friendly attitude.

- Actively sell and present each of the ModWash packages and the benefits of unlimited wash memberships.

- Safely guide and assist guests through the ModWash packages, and membership options.

- Actively engage with customers pre/post wash to ensure 100% satisfaction.

- Collaborate with and encourage the team to meet sales goals.

- Execute opening and closing site responsibilities when scheduled. Be responsible for the site standards of service.

- Effectively maintain the on-site equipment and troubleshoot when needed

- Assist in overseeing the productivity, breaks, and safety of all employees

- Continuously seek ways to improve the business

- Ensure compliance with legal requirements and company policies and procedures

- Ensure facilities are always clean and presentable.

What you’ll need:

- A passion for serving others.

- Awesome customer service skills, previous sales experience a plus.

- Outgoing, energetic personality with excellent communication skills.

- Strong interpersonal skills.

- Motivate and encourage your teammates in a fast-paced environment.

- Ability to work a flexible schedule including evenings and weekends.