Golf & Leisure Attendant

Avani Cypress Lakes Resort is looking for a friendly, motivated, and enthusiastic Golf & Leisure Attendant to join our team on a casual basis.

As a Golf & Leisure Attendant, you'll play a key role in delivering exceptional service to our members and guests while supporting the day-to-day operations of the Golf Pro Shop and leisure facilities.

As part of our Golf Operations team, your responsibilities will include:

- Welcoming guests and members, processing golf check-ins and bookings, and providing outstanding customer service. - Assisting with retail sales, merchandising, and maintaining a clean, organised, and well-presented Golf Pro Shop. - Providing knowledgeable advice on golf, membership, resort facilities, and local attractions. - Managing bookings for golf and tennis facilities. - Supporting daily golf operations, including competition administration, tee sheet management, and field marshalling to maintain pace of play. - Preparing and maintaining golf carts, rental equipment, practice facilities, and other golf assets. - Collecting, washing, and maintaining range balls, buckets, and equipment. - Assisting with general maintenance of golf operations areas, including the cart shed, course amenities, and surrounding facilities. - Completing opening and closing procedures, cash handling, and general Pro Shop administration. - Serving refreshments from the drinks cart when required. - Ensuring Responsible Service of Alcohol (RSA) standards are always maintained. - Maintaining guest privacy, confidentiality, and the highest standards of professionalism. - Supporting the team with other operational duties as required.

To be successful in this role, you'll have:

- A passion for delivering exceptional customer service. - Excellent communication and interpersonal skills. - A positive attitude with the ability to work both independently and as part of a team. - Strong organisational skills and attention to detail. - A willingness to work outdoors and undertake physical tasks. - Basic computer skills and confidence learning booking systems. - Flexibility to work a rotating roster, including weekends, public holidays, and school holiday periods. - Previous experience in hospitality, retail, golf operations, or customer service (highly regarded but not essential). - A current RSA Certificate (or willingness to obtain one).

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

- Career Growth: Learning and development programs to boost your career. - Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family. - Global Perks: International accommodation discounts across our hotel brands. - Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ. - Experiences: Discounted entertainment and activities. - Banking and Insurance: Exclusive health insurance offers and workplace banking benefits. - Wellness Boost: EAP and tailored wellness support

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.