Office Secretary -As Needed

Location
Hagerstown, MD, USA
Posted
Oct 13, 2026
Last seen
Oct 13, 2026

About the role

Are you organized, detail-oriented, and passionate about delivering exceptional patient service? We’re looking for a dedicated Office Secretary to support our fast-paced medical offices with outstanding clerical and administrative expertise.

What You’ll Do:

- Greet and assist patients and clients both in person and over the phone

- Schedule appointments and verify insurance information accurately

- Maintain patient demographics and update records in the system

- Address patient questions or refer them to appropriate personnel when needed

- Keep patients informed about scheduling delays or changes

- Maintain confidentiality and compliance with all healthcare regulations

- Keep the medical office neat and well-organized, and assist with tasks like scanning, sorting mail, and preparing forms

Qualifications:

- Education: High school diploma or equivalent required

- Experience: Previous experience in a medical office setting and computer use preferred

- Skills:

- Strong communication and customer service skills

- Ability to prioritize and multitask in a busy environment

- Proficiency in maintaining confidential patient information

- Basic office equipment and computer literacy

You’ll Thrive Here If You:

- Enjoy helping patients and keeping busy throughout the day

- Are comfortable working with electronic health records and scheduling systems

- Take pride in creating an organized, welcoming office environment

- Can adapt quickly to changing priorities and urgent requests

Happy to Help At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.