Parts Counter Sales

M&K Truck Centers is seeking a Parts Counter Salesperson / Parts Advisor to join our team. In this role, you will provide exceptional customer service while helping customers identify and purchase heavy-duty truck, diesel engine, and commercial vehicle parts. This position works closely with technicians, drivers, fleet customers, and repair facilities to ensure timely parts support and inventory accuracy.

Essential Functions:

- Assist customers, technicians, and fleet accounts with identifying and purchasing heavy-duty truck parts. - Research parts using electronic catalogs, manufacturer resources, and dealership systems. - Process walk-in, phone, and email parts orders accurately and efficiently. - Maintain inventory accuracy through cycle counts and stock replenishment activities. - Receive, stock, organize, and label incoming parts inventory. - Recommend alternative or superseded parts when original parts are unavailable. - Support warehouse and parts department operations to ensure customer satisfaction. - Process returns, warranty claims, exchanges, and credits according to dealership procedures.

Qualifications:

- 1+ year of experience in parts sales, parts counter operations, automotive parts, diesel parts, or heavy-duty truck parts. - Knowledge of Mack, Volvo, Isuzu, Hino, Cummins, or other commercial truck parts preferred. - Experience using CDK, Procede, or other dealership management systems preferred. - Strong customer service, communication, and problem-solving skills. - Ability to research parts through electronic catalogs and manufacturer systems. - Basic inventory management and warehouse experience preferred. - Ability to work in a fast-paced environment while maintaining accuracy. - High school diploma or equivalent preferred.

What We Offer:

- Competitive salary and benefits package, including an ESOP program. - Opportunities for professional development and growth. - A supportive and dynamic work environment.

For more information please feel free to contact our Recruiter Jermar Long at [phone removed].

2nd Shift: 2:30pm-11:00pm. Mon-Fri.