Parts Counter Sales

Join our team as a Parts Counter Salesperson, where you'll be integral in delivering top-notch customer service and managing the sale and distribution of heavy-duty truck parts. Your expertise in parts counter sales will ensure customers receive the right solutions for their needs.

Key Responsibilities:

- Utilize catalogs and computer systems to identify replacement truck parts, stock numbers, and pricing. - Assess customer needs through inspections of old parts or descriptions of malfunctions to recommend appropriate replacements. - Efficiently process telephone orders for Mack and Volvo truck parts. - Fulfill customer orders from warehouse stock and prepare accurate sales slips or contracts. - Handle payments and obtain credit authorizations as necessary. - Conduct regular inventory checks to maintain accurate stock levels in the parts counter. - Advise customers on substitution or modification of parts when identical replacements are unavailable, ensuring satisfaction. - Inspect returned parts for defects and facilitate exchanges or refunds as needed. - Organize and label parts in the warehouse according to established systems for easy retrieval. - Catalog and categorize parts to ensure proper placement on the stock shelves.

Qualifications:

- Minimum of 1 year of experience in parts counter sales, specifically related to heavy-duty truck parts. - Experience with Volvo, Mack Isuzu, Hino parts is a plus - Familiarity with CDK software is a plus. - Strong ability to read and comprehend instructions and information. - Excellent communication skills to assist customers effectively at the parts counter. - Willingness to learn the dealership’s computer system through training. - Maintain a professional appearance and demeanor.

What We Offer:

- Competitive salary and benefits package. - Opportunities for professional development and growth. - A supportive and dynamic work environment.

Ready to Join Us? If you’re interested in a fulfilling career with M&K Truck Centers, apply today and take the next step in your professional journey!