Floor Manager

The Floor Manager will be:

Leading the team by example, setting and demanding a high standard of customer service and making sure the venue looks the best it can at all times.

The position is for a full time contract, and ideal candidates will have:

- Good understanding of hospitality business: main drives, priorities, margins - Ability to manage and maintain control of a busy shift: staff, guests, bookings, walk-ins, shortages, breakages, apocalypses. - Self-motivation and resourcefulness. - A keen attention to detial.

Key duties:

- Managing efficient service daily. - Hands-on approach - welcoming guests, waiting on tables, preparing drinks. - Enforcing the standards - by force if needed - Progression possible after level 80.

Qualifications

- Experience managing teams in a high paced, premium environment - Barista and bar training is a bonus

- Starting from £14 p/h plus bonuses and share of tips - Full time, with weekend availability is a must - Paid breaks - Objectively nice audience, and opportunity to meet game industry trailblazers