Runner - Legacy Place Dedham

The Food Runner is responsible for serving food orders as specified by guests in a friendly and courteous manner.

DUTIES & RESPONSIBILITIES:

• Presents self in courteous and professional manner to guests at all times.

• Checks orders for accuracy prior to serving to ensure food items are as guests ordered (sides, extras, etc.).

• Delivers food orders with appropriate garnishments.

• Delivers food orders timely and, where multiple guests involved, at the same time.

• Communicates important information to guests (example: hot plate) and servers (example: guest seeking drink from bar).

• Responds to guests’ requests for condiments or other items.

• Continually clears away dishes and debris from stations.

• Has knowledge of table numbers and the physical layout of the restaurant to ensure prompt and proper service to guests.

• Brings guests’ inquiries regarding food allergies to the Manager’s attention immediately.

• Ensures station is suitable for serving and meets company standards.

SKILLS & COMPETENCIES:

• Demonstrates good judgment.

• Must be pleasant, cooperative and take direction well with excellent interpersonal and communication skills.

• Exhibits and uses good manners, proper personal hygiene, positive attitude, and promptness.

• Must be able to perform under pressure in a high-volume restaurant setting.

• Must be able to interact verbally and listen attentively to guests, co-workers, and supervisors.