KlaiyaOpen

Store Manager

Location
Metro Manila, Manila, Philippines
Last seen
Oct 16, 2026

About the role

Job Summary: As a Store Manager, you will be responsible for overseeing all aspects of store operations to ensure profitability, customer satisfaction, and a positive work environment. Your primary goal will be to drive sales, manage inventory, and lead a team of retail associates to deliver exceptional service and achieve business objectives.

Key Responsibilities:

- Lead and motivate a team of retail associates to deliver outstanding customer service and meet sales targets. - Implement strategies to drive sales growth and increase profitability, including merchandising, promotions, and upselling techniques. - Create and maintain a welcoming and visually appealing store environment that reflects the brand image. - Train and develop staff on product knowledge, sales techniques, and operational procedures to enhance performance and promote career growth. - Conduct regular performance evaluations, provide constructive feedback, and address any performance issues in a timely manner. - Ensure compliance with company policies, procedures, and safety standards to maintain a safe and secure work environment. - Handle customer inquiries, concerns, and complaints promptly and effectively, striving to resolve issues to the customer's satisfaction. - Collaborate with the operations manager to implement corporate initiatives, communicate store performance, and contribute to strategic planning. - Prepare and analyze sales reports, budget forecasts, and other operational metrics to identify areas for improvement and make data-driven decisions.

Qualifications:

- Previous retail management experience. - Strong leadership and communication skills. - Knowledge of inventory management and sales techniques. - Flexible schedule availability.

Benefits:

- Excellent company culture - Free accommodation & Devices program - High incentive program - Stock Option Program - Work with local & international brands

Company Intro:

Klaiya is a advertising agency specialize in brand & performance marketing, , E-Commerce Services & Influencer Marketing . We are the center of excellence that helps businesses establish and develop their online presence & brand awareness. With a pool of Marketing Gurus, E-Commerce Experts and Out-of-the-box creatives, we are certainly one of the leading digital marketing solution providers in the Philippines.

Brand We've worked with:

Nestlé | Unilever | URC | Monde Nission | Del Monte

Mega Prime Food | Xiao Mi | Infinix | Unilab | Lock&Lock