Mandarin Business Development Manager

Company Overview

Klaiya is a dynamic and innovative digital marketing agency based in the Philippines, dedicated to helping businesses thrive in the digital landscape. We specialize in delivering comprehensive digital solutions, including e-commerce solutions, media advertising, social media marketing, content creation, web design, and analytics. Our mission is to drive measurable results for our clients through strategic and data-driven campaigns.

Job Summary

We are seeking a highly motivated and results-oriented Bilingual Business Development Manager to join our growing team. The ideal candidate will be responsible for identifying new business opportunities, cultivating strong client relationships—particularly with Mandarin-speaking clients—and driving revenue growth for the agency. This role requires excellent communication skills in English, Filipino, and Mandarin, a strong understanding of digital marketing services, and a proven track record in business development.

Key Responsibilities

Lead Generation & Prospecting

- Identify and research potential clients and business opportunities across multiple industries. - Implement strategic outreach plans through cold calling, email campaigns, networking, and social media.

Client Relationship Management

- Establish and maintain strong relationships with Mandarin-speaking clients and representatives. - Understand client needs and provide tailored digital marketing solutions. - Serve as the key point of contact during initial engagements and transition to the account management team.

Account Oversight & Growth

- Oversee assigned accounts, negotiate deals, support operational improvement, and drive participation in campaigns to maximize client growth. - Work closely with stakeholders on monthly/quarterly progress and initiatives. - Provide strategic insights and briefings to internal project managers and team leads. - Prepare and deliver detailed reports on account status and key performance metrics.

Sales & Revenue Growth

- Promote and sell digital marketing services including Live Selling, E-commerce Solutions, Media Buying, Content Marketing, and Web Design. - Deliver engaging sales presentations, proposals, and close deals to meet or exceed targets. - Maintain a healthy sales pipeline and provide accurate forecasting.

Market Intelligence & Strategy

- Monitor industry trends, competitor activity, and market shifts. - Provide actionable feedback to marketing and service teams based on client and market insights.

Cross-Functional Collaboration

- Align sales efforts with ongoing marketing campaigns. - Partner with account and project teams to ensure successful execution and client satisfaction.

Qualifications

- Bachelor’s degree in Marketing, Business Administration, Communications, or a related field. - Fluent in English, Filipino, and Mandarin (verbal and written). - 5–10 years of experience in business development, sales, or account management, ideally within a digital marketing or e-commerce environment. - Demonstrated success in achieving or surpassing sales targets. - Deep understanding of digital marketing channels (SEO, SEM, social media, content, analytics). - Proficient in Microsoft Office and CRM tools such as Salesforce or HubSpot.

Requirements

- Proficient in Mandarin (verbal and written) to liaise with Mandarin-speaking clients and stakeholders. - Experience in Business Development, Sales, or Management is preferred. - Logical thinker with strong problem-solving skills. - Able to thrive in a dynamic, collaborative environment and meet key business objectives. - Strong communication and time management skills. - Flexible and willing to conduct in-person seller visits across different locations. - Experience in the e-commerce or advertising industry is a plus.

What We Offer

- Competitive salary and attractive commission structure. - High incentive program and stock option opportunity. - Devices will be provided - Health and wellness benefits. - A supportive and collaborative workplace. - Exposure to diverse local and international brands. - Opportunities for career advancement and skill development. - Excellent company culture built on innovation, performance, and growth.